Hacked or Broken? Start Recovery.
A compromised or broken website needs clear triage. We assess the incident, agree recovery scope and priority, remove identified threats, and strengthen the site against likely recurrence.
Complete Recovery, Not Just a Patch
Emergency Response
We prioritize the initial assessment according to the agreed incident scope and service terms.
Malware & Backdoor Removal
We inspect the available code and systems and remove identified malware, backdoors, and malicious changes.
Root Cause Analysis
We identify the likely path of compromise and apply practical fixes to reduce the chance of recurrence.
Full Security Audit
The agreed code, configuration, and server scope is reviewed for identified risks and recovery readiness.
Post-Recovery Monitoring
Post-recovery monitoring scope and duration are documented in the selected plan.
How We Recover Your Website
A five-step process for assessment, cleanup, hardening, and follow-up within the agreed scope.
Assess
We assess available evidence to define the likely incident scope and affected systems.
Contain
We isolate the threat to prevent further damage while preserving evidence.
Remove
Identified malware, backdoors, and unauthorized changes are removed within the agreed scope.
Patch & Harden
Identified weaknesses are patched where possible and practical hardening is applied to reduce recurrence risk.
Monitor
Optional post-recovery monitoring follows the duration and checks documented in the selected plan.
Documented Recovery Follow-up
The selected scope defines completion criteria, follow-up checks, and any included rework window. No blanket outcome or universal 30-day guarantee is implied.